FAQs
Find answers to the most common questions.
What is included in the stay?
All stays include fully furnished homes, high-speed Wi-Fi, utilities, and regular cleaning. Additional services can be added based on your needs.
How flexible are the stay durations?
We offer stays from a few weeks to several months, depending on the home. Minimum length can vary by property—share your dates and we’ll confirm what’s possible.
Can I extend my stay?
Yes, when the home is available. Reach out before your checkout date and we’ll check availability and next steps for an extension.
How does the check-in work?
We value personal contact and therefore prefer a personal check-in. If anything is unclear, our team will be there and ready to fulfill your request immediately.
What happens if I need support during my stay?
Contact us by phone or email during working hours for booking questions or issues with the home. For urgent matters outside hours, we provide guidance in your check-in materials.
Do you offer solutions for companies?
Yes. We support relocations, project teams, and group stays with flexible terms and invoicing where needed. Share your headcount and dates and we’ll propose a setup.
Still have questions?
We're happy to help.
